• The legality of electric scooters varies by country, state or province, and city. In many cases, electric scooters are not a legally defined device, and may fall under regular riding or other personal electric mobility device laws. Always ensure that you're complying with all local laws before purchasing and riding your electric scooters.
  • You should understand the inherent risks of riding electric scooters and that you actually totally and unequivocally waive all your rights (personal injury, property damage, everything) against Kugoo by purchasing one of our products.
  • While we make every conceivable effort to make our scooters as safe as possible, no machine is immune from malfunction. We highly recommend you to read through the following precautions to limit your risk in such a wonderful adventure.

Before riding

  • Safety comes first. Always wear protective gear before use, such as helmets, knee pads, elbow pads, and handguards.
  • Regularly inspect and maintain the scooter before riding in case there are any loose bolts and nuts or damaged components.
  • The minors shall be accompanied by parents when riding the electric scooter and shall not use a mobile phone or wear headphones when riding.
  • Scooter has potential risks like other sports, and it might cause injury. When riding the scooter, the user might tumble due to loss of balance and get injured.

During riding

  • When you use the electric scooter for the first time, ride it on safe open ground and practice basic movement such as standing on the scooter, accelerating, braking, and riding on slow mode to avoid getting injured in a collision.
  • Follow traffic laws even though you're on an electric scooter. Always be aware of vehicles when riding. When possible, avoid busy sidewalks and city streets. Too much traffic causes a distraction. 
  • Ride Solo - Many electric scooters are only built to handle one rider at a time. When there is more than one person affecting the steering, focus, and direction the scooter is going, it’s a recipe for disaster. Reaction times are slower when you’re considering both the needs of yourself and the other person riding with you. In order to follow scooter safety, make it rider, party of one.
  • The fastest speed modes are very powerful and the trigger is highly sensitive. Be sure to very gentle with the trigger control to avoid being thrown off the board and only ride to your ability. Use your better judgement and slow down if you’re unfamiliar with the area.
  • Kugoo scooter does use some waterproof materials to prevent daily splash, but we do not recommend riding on a rainy day for any safety risk. Powered by a battery, stuffed with electric wires, components, and more, it’s safe to say that none of these things mix well with water. Riding through puddles or into water deep enough to partly submerge your e-board, follows with a high probability that water will get into and damage the electrical parts.
  • Handle your scooter with care and respect in case of any abuse. Do not jump on the scooter, do not ride off gutters or curbs, do not smash the scooter into hard objects, do not drop the scooter on the ground for starting operation.
  • Braking on an electric scooter needs to be gradual and slow, so that you and the scooter decelerate until a complete stop.
  • Do not ride it on potholes/sand/graveled/muddy/uneven or slanted roads. Do not ride on slippery roads, such as snowy/icy and wet roads. Ride the electric scooter on horizonnal roads with grip in the open space.
  • Pay attention to the standing posture of your feet when riding and do not step on the rear wheel of the scooter on tiptoe and heel to avoid danger when riding.
  • Observe the traffic rules of local places and slow down when you see pedestrians or vehicles.
  • Do not ride the scooter at night or in the low visible environment.
  • Do not open or tamper with electronics housings to avoid risks of electric shock.
  • Always be cautious and keep your eyes open to identify any obstructions on your way. Do not focus on your phone or earphone while riding.
  • Be extra careful while riding on hills or at high speeds even if you're an experienced rider. Always ride at your level.

After Riding

  • Remember to clean your electric scooter with a cloth after each ride to wipe out water and dirt. Ensure that no water gets into the battery enclosure.
  • Fully or partially charge the electric scooter after each ride. Charge the battery at least once a month if you don’t use the scooter for a while.
  • Check and adjust the loose bolts and screws caused by vibration during riding, just in case you forget to check the bolts and nuts before your next riding.
  • Conduct thorough maintenance of the scooter to replace corresponding components with issues if necessary, making preparations for your next riding.

If you have questions or concerns regarding your warranty information, please send an email to